Flexible Cost 

With prepaid hours, you can budget more effectively, avoiding unexpected repair expenses. 

Blocks of 5 hours are sold at a discounted rate, on an annual contract.

Software solutions may be consolidated into your annual contract (this is optional).

Routine Maintenance 

A portion of your annual hours is allocated to Routine Maintenance, which includes:

• Verifying Backups
• Reviewing and Updating Settings

• Performing Software Update Interventions

On-Demand Support 

Use your remaining hours for On-Demand Support.

Available Monday through Friday, 8 AM - 5 PM CST (excluding holidays).

Contact us via: Phone, Text, Email, Online Chat,  Customer Portal

The Right Software, Tailored for You

A Custom Software Stack Designed to Meet Your Needs

Texas Technician specializes in building a software stack that fits your business like a glove. We choose each solution with care, ensuring you have the tools you need without unnecessary extras.

• Identity Management: Manage access securely across all your systems.
• Password Manager: Protect your accounts with a centralized password solution.
• Office & Collaboration Tools: Boost productivity with a suite tailored to your workflows.
• Security Software: Stay protected with industry-leading security solutions.
• Email & Cloud Communication: Stay connected wherever you are.
• Backup & Recovery: Protect your data with reliable backup solutions.

With our custom software stack approach, you receive only the tools that add value to your business, backed by our certified support and expertise.

Remote Support and Monitoring

Gain peace of mind with continuous monitoring and proactive health checks. Our included software provides:

• Automatic Health Checks: Regular automated assessments to ensure your systems are running smoothly.
• Automated Alerts: Instant notifications for any signs of failing equipment or potential issues, so we can respond quickly.
• Remote Support: Quick access to support from our team, addressing issues without the need for on-site visits.

Annual Contract

Standardized Agreements with Customizable Options

At Texas Technician, we offer a standard annual contract for our Managed IT Services, available for public review so you know exactly what to expect. This contract provides transparency, consistency, and a foundation for our partnership.

Need something more tailored? We’re happy to work with you to create a customized contract that aligns with your specific business needs and goals.

Whether it’s unique service requirements, additional flexibility, or specific terms, we can adapt our agreement to ensure it fits perfectly with your organization.