Managed IT Services

"We handle your IT; So you can focus on business."

Two Plans:

Options for Any Business Size

Prepaid Managed IT Services

Who this plan is best for:

Small organizations with only a few employees, limited systems, and irregular IT needs.

For small businesses that need occasional IT support without paying for full-time management.

Your business may not need IT help every week, but when something breaks or you need guidance, you want a professional who already knows your systems. The Prepaid Managed IT plan gives you access to discounted IT hours on an annual contract while still receiving proactive maintenance.

How the plan works

  • Commit to a small annual contract and purchase discounted support hours in blocks of 5.
  • Hours can be used for:
    • Troubleshooting issues
    • Technology guidance
    • System setup and improvements
  • A portion of the annual hours is set aside for maintenance tasks such as:
    • Verifying backups
    • Software update interventions
    • Reviewing and updating settings
  • Support is available Monday through Friday, 8 AM – 5 PM CST.

What to expect from this plan

  • Predictable Budgeting
    Fixed, discounted support hours give you control over spending.
  • Proactive Care
    Prevent major problems through scheduled maintenance.
  • Use Hours However You Need
    Hours can go toward emergency help, improvements, or routine upkeep.
  • Pay for Overages if Needed
    If you run out of hours, additional labor is billed separately at a standard rate.

Per-Device Managed IT

Who this plan is best for:

Small to mid-sized businesses with frequent IT needs, mission-critical systems, compliance requirements, or growth goals.

For growing companies that want unlimited technical support with predictable pricing

Your business pays a set price per device. Whether you need support once a month or multiple times a week, your costs stay predictable. 
This plan bundles management software used to keep your business in order.

This approach delivers fully-managed IT operations tailored to businesses with active technology use.

How the plan works

  • Customized Contract:
    • Contract is tailored to your business.
    • Payments may be paid monthly.
  • Pricing is based on the number of devices (workstations, servers, endpoints).
  • Unlimited support during business hours, with optional extended support add-ons.
    • Support is available Monday through Friday, 8 AM – 5 PM CST.
  • Flat cost includes full management of:
    • System maintenance and patching
    • Cybersecurity tools
    • Device monitoring and health checks
    • Remote support / Helpdesk
    • Ongoing optimization and consulting
  • Includes Management Software:
    •  Identity Management, Password Management, Security, Backup, and Collaboration tools are selected for your needs and managed for you

What to expect from this plan

  • Unlimited Support Included
    No hour blocks, surprise invoices, or efficiency penalties.
  • Fully Managed Systems
    We monitor, maintain, secure, and support every device you enroll.
  • Predictable Operational Budget
    Your IT costs scale with your staff and devices, not unpredictable problems.
  • Ideal for Growing Businesses
    Supports compliance, onboarding, infrastructure planning, and training.

Flexible Cost 

 
Our managed plans are designed to fit different business needs and budgets. 

Whether you prefer predictable device-based pricing or a set amount of discounted support hours, you can choose the structure that works best for your organization. 

Routine Maintenance 

Routine Maintenance, which includes:

  • Verifying Backups
  • Reviewing and Updating Settings
  • Performing Software Update Interventions

"An hour of care prevents 10 hour repairs."


On-Demand Support 

Available Monday through Friday, 8 AM - 5 PM CST (excluding holidays).

Per-Device Contracts may have optional after-hours support.

Contact us via: Phone, Text, Email, Online Chat,  Customer Portal


The Right Software, Tailored for You

A Custom Software Stack Designed to Meet Your Needs

Texas Technician specializes in building a software stack that fits your business like a glove. We choose each solution with care, ensuring you have the tools you need without unnecessary extras.

  • Identity Management: Manage access securely across all your systems.
  • Password Manager: Protect your accounts with a centralized password solution.
  • Office & Collaboration Tools: Boost productivity with a suite tailored to your workflows.
  • Security Software: Stay protected with industry-leading security solutions.
  • Email & Cloud Communication: Stay connected wherever you are.
  • Backup & Recovery: Protect your data with reliable backup solutions.

With our custom software stack approach, you receive only the tools that add value to your business, backed by our certified support and expertise.

Remote Support and Management

Gain peace of mind with continuous monitoring and proactive health checks. Our included software provides:

  • Automatic Health Checks: Regular automated assessments to ensure your systems are running smoothly.
  • Automated Alerts: Instant notifications for any signs of failing equipment or potential issues, so we can respond quickly.
  • Automatic Backups: Regular automated system backups with a builtin alert system. Keep your data secure.  
  • Remote Support: Quick access to support from our team, addressing issues without the need for on-site visits.



Custom Contracts

Each plan comes with an agreement that reflects the type of service a business chooses. 


Our Prepaid Managed IT Services use a standard annual contract. It outlines what the plan includes and how support is provided, offering a clear, straightforward understanding of the service.


Our Per-Device Managed IT Services rely on a customized contract created for each organization. Because this plan involves broader management and ongoing support, the agreement is shaped around the specific needs, tools, and systems covered under the service.



Trusted Partners

We are in good company.

Supported Operating Systems

(We support other systems, these are the main ones we utilize)