Standard Terms and Conditions of Sale
Terms and Conditions for Texas Technician
Last Updated: November 20, 2023
1. Introduction
Welcome to Texas Technician. These Terms and Conditions govern your use of our website and the purchase of goods and services from our site. By accessing our website and making purchases, you agree to be bound by these Terms and Conditions.
2. User Account
To access certain features of our site, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Product Information
We strive to ensure that all product information on our website is accurate and up to date. However, errors may occur. We reserve the right to correct any errors in pricing or descriptions and to cancel or refuse to process any order based on incorrect information.
4. Orders and Payments
When you place an order, you agree to buy the product at the price indicated, including any delivery fees. Payment must be received before the order is accepted. We reserve the right to reject any orders.
5. Shipping and Delivery
We will deliver the goods in accordance with the delivery option selected during the order process. Any delivery timescales quoted are indicative only.
6. Returns, Exchanges, and Warranties
- General Return Policy: We aim to ensure that you are completely satisfied with your purchases on our website. However, we understand that there may be instances where you wish to return a product.
- Non-Returnable Items: Please note that certain items are not eligible for returns. We may, at our discretion, offer an exchange or store credit in certain cases.
- Software Products: All software products are non-returnable. We encourage customers to review the software specifications and requirements carefully before making a purchase.
- Hardware Products: Hardware products are covered by our manufacturer's warranty. Please contact us for assistance with a warranty claim for any defects or issues. The specific terms and conditions of the warranty will be provided with the product.
- Exchange and Store Credit: In cases where returns are not accepted, an exchange or store credit may be offered at our discretion, based on the condition of the returned item and its compliance with our return policy.
- Return Process: To initiate a return, exchange, or warranty claim, please contact our customer service team with your order details and the reason for the return. We will provide you with further instructions.
- Refunds: Refunds, where applicable, will be processed in the same manner as the original payment method. Please note that it may take several business days for the refund to appear in your account.
7. Intellectual Property Rights
All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws.
8. Limitation of Liability
Our liability for any product purchased through our website is strictly limited to the purchase price of that product.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy for information on how we collect and use personal information.
10. Changes to Terms and Conditions
We reserve the right to change these Terms and Conditions at any time. Your continued use of the website following any changes indicates your acceptance of the new Terms and Conditions.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Lipscomb County, Texas. Any disputes will be resolved exclusively in the courts of Lipscomb County, Texas.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at info@txtechnician.com.