Managed IT Services

Managed IT Services involve the proactive management and maintenance of an organization's IT infrastructure and end-user systems by an external provider. This service aims to enhance business efficiency and reduce downtime through continuous monitoring, support, and strategic IT planning.

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Our Services

Help-Desk Support

Call, email, or use the customer portal.  We are here to support you.

Off-Site Backups

Your Synology NAS is backed up to Synology's C2 Cloud Storage.

Password Manager

We provide you with a dedicated encrypted password manager.

Device Monitoring & Remote Support

We continuously monitor your devices.   
To provide proactive, rather than reactive, service.
And remote into your PC when support is requested.

"Services in Seconds"

Hardware-as-a-Service (HaaS)

As part of the contract, we may offer certain hardware as part of the contract.
This is done for ease-of-management.  Hardware owned and maintained by us is our responsibility.  You always have the option to simply purchase the hardware.  But any repairs become your responsibility.  Typically our HaaS is limited to Networking equipment & your Synology NAS.

Bare-Metal Backups | Disaster Recovery

Your devices are backed up to a dedicated Synology NAS.  We restore your data in the event of a catastrophe.

Malware Protection

SentinalOne, keeps your devices safe and secure.

Microsoft 365 Management & Licensing

Cloud is king.  And Microsoft is the king of the cloud.  We offer full management of your Microsoft 365 tenant.  

Includes: Custom Business Email (, Office Apps, Power Platform, SharePoint and more.

Third-Party Liaison

We streamline communication between our customers and third-party IT vendors, handling all technical discussions and coordination so you don't have to. "We talk tech to the nerds, so you don't have to."

Network Administration

Network Administration involves managing and maintaining computer networks, ensuring reliable connectivity and optimal performance. It includes tasks like configuring network hardware, monitoring system performance, and troubleshooting connectivity issues.

With our support, you get more than just solutions; you get a partner dedicated to your business's success.

Andrew Boy Valenzuela • Owner of Texas Technician

Request a Quote for "Managed IT Services":

Fill-out the form below.

Note:  "Help-Desk Support", "Password Manager," and "Third-Party Liaison" are included in all agreements.  
Scope of "Help-Desk Support" and "Third-Party Liaison" are limited to the services you've selected.
Not sure?  Login to  Click on the apps (waffle) icon in the top left of the screen.  If you don't see "SharePoint", you have the "Home" version of Microsoft 365.
Please provide a rough estimate of desktops/servers. We'll schedule an on-site review for a detailed assessment.
If "Other" or "Mixed Environment", please specify your server OS and what it handles in the "Comments/Questions" field.